![]() Please see the PlayStation Store Cancellation Policy for more information. There are limitations on when you can get a refund for certain payments. Please check your account transaction history to see if you have purchased the same piece of content multiple times. If you find that a family member under the age of 18 is using an adult account, please contact us. If a child is using an adult account, they will be able to use PlayStation™Network without parental controls - this is a breach of our Terms of Service. The spending limit for a child account is set to 0 by default when the account is created by the family manager. Please see our PlayStation Store Cancellation Policy for more details.Ĭould a family member have used your payment details?Ĭhild accounts don't have their own PlayStation wallet but can spend funds from the family manager's wallet within an assigned spending limit. Tap the Contact PhonePe Support option, as depicted below. PS5 console: check transaction history PS4 console: check transaction history If you find an unfamiliar charge please visit the unauthorised transactions guide below. PS4 Go to Settings > Account Management > Account Information > Wallet > Transaction History Select the account that you want to view transactions from. Select an account and choose a date range. Choose and tap the transaction you wish to delete from the list. Sign in to Account Management and select Transaction History from the home screen. Tap on the History tab from the bottom right corner, as shown below. ![]() Please note, there are limitations on when you can get a refund for subscription payments. Firstly, login into your PhonePe account with your phone number linked to your bank account. Options > Transaction Management > Transaction History. Please check your subscription settings to see if this is the cause of the transaction. Tap the PlayStation Store button on the home screen of the page and then log in to your account. Have you been charged a recurring subscription fee? If your transaction history doesn't explain the charges, please consider the common reasons for unrecognized payments listed below. Transact PlayStation com helps you enjoy your PlayStation experience with ease and security. You can view your transaction history, update your payment methods, and access support resources. If you do not recognize a purchase, first check your PlayStation Store transactions. Select the purchase that you are inquiring about Take a screen shot and attach it to the proof of purchase response. Easy to follow tutorial on seeing your purchase history on PS4. Transact PlayStation com is the official site for managing your PlayStation account, subscriptions, and purchases.
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